Privacy Policy
Information We Collect
- Contact Information: Name, phone number, email address, service address
- Service Details: Types of items for removal, access instructions, special requests
- Payment Information: Billing address, payment method (processed through secure third-party processors)
- Communication Records: Text messages, emails, and phone calls related to service
How We Use Your Information
- Schedule and perform junk removal services
- Process payments and send receipts
- Communicate about service appointments and updates
- Send service reminders and follow-up communications
- Improve our services based on customer feedback
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
- Payment processors (for transaction processing)
- Disposal facilities (when required for proper waste handling documentation)
- Legal compliance (when required by law or legal process)
Data Security
We implement reasonable security measures to protect your information, including secure data storage and encrypted payment processing.
Your Rights
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of marketing communications
Contact Information
For privacy questions, contact us at quotes@truckitjunk.com or (714) 251-6779.
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